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Please provide us with as much information as possible to help us decide how to handle your complaint or whether it should be handled by another authority or method.
As appropriate, you must email or include copies of the SMS or email you have received, together with any correspondence about your complaint that you may have sent to, and received from, the organisation (if any) and any other background information that is relevant to the matter. If we do not think that the information is relevant it will be returned to you. Our correspondence email for the attachments is firstname.lastname@example.org .